Computer Trouble? We Come to Your Door
A malfunctioning computer, laptop or Apple Mac is a real headache — so let us come to you. Our skilled technicians repair your device on-site at your home or office whenever possible, and if it needs the workshop we pick it up free, fix it and bring it back. Fast, friendly and fully local.
£80 per hour, on-site at your home or office. Collection and delivery back are free within 5 miles of our Eastcote shop.
What we do at your door
- On-site diagnosis & repair, home or office
- Free collection & delivery if it needs the workshop
- Optional setup back at your property
- Booking confirmed by SMS before we arrive
- A Subnet1 technician from our shop on Field End Road
- Homes & small businesses welcome
- All major brands — hardware & software
Book Your Call-Out
We come to you across Eastcote, Pinner, Ruislip, Ickenham, Northwood and Northwood Hills — fill in a few details and we’ll get straight back to you to arrange your visit.
Our Call-Out Services
Professional computer and laptop repair right at your doorstep — with clear, upfront pricing and no hidden costs.
On-Site Repairs
Our skilled technicians come to your home or office to diagnose and repair your device on-site whenever possible — a competitive £80 per hour.
Off-Site Repairs
If it needs more than we can do on-site, we take it to our fully equipped Eastcote workshop, carry out the repair and deliver it back to you.
Free Pick-Up
No need to worry about transporting your device — we collect it from your home or office free of charge for your convenience. How free collection & delivery works →
Delivery Back
Once your device is repaired we can deliver it back to you, clean, tested and ready to use, free of charge.
Setup at Home
Want it plugged back in and working exactly as before? We’ll set your PC up at your property for an additional £50.
Homes & Businesses
From a single home laptop to a row of office computers, we cover Eastcote, Pinner, Ruislip, Ickenham, Northwood and Northwood Hills.
Clear Pricing, No Surprises
You always know what to expect — an hourly on-site rate plus simple, fixed fees for pick-up, delivery and setup.
How It Works
Contact Us
Call, WhatsApp or book online to arrange a visit from one of our technicians at a time that suits you.
On-Site Diagnosis & Repair
We diagnose the problem at your door and fix it there and then when possible. If not, we pick it up free for the workshop.
Delivery & Setup
We return your repaired device and, if you like, set it all back up and running at your property.
Why Choose Subnet1?
- Expert technicians across a wide range of devices & faults
- We come to you — no need to leave home or the office
- Transparent pricing with no hidden costs
- Free pick-up if your device needs the workshop
- A real shop on Field End Road with 480 Google reviews — not a van off the internet
- Over 19,000 happy customers, rated 4.9★ on Google
Call Out Service FAQs
Do you really come to my home or office?
How much does a call-out cost?
What if it can’t be fixed at my door?
Which areas do you cover?
What devices can you repair?
How do I book a call-out?
Need a Technician at Your Door?
Book a call-out visit, call us or message on WhatsApp — we’ll come to you across Eastcote, Pinner, Ruislip, Ickenham, Northwood and Northwood Hills. Further out? Call us for a quote.