Lost Your Files? We Get Your Data Back
Computer won’t turn on, won’t boot, crashed, dropped or water-damaged — and now you can’t reach your photos, documents or work? Whatever happened to your device, we focus on one thing: getting your data back. Free diagnostics, our no data – no fee promise, and an emergency service for when you can’t wait.
What we get back
- Photos, videos & precious memories
- Documents, work & coursework
- Emails, contacts & messages
- Data from dead or broken devices
- Deleted & accidentally wiped files
However You Lost It, We Get It Back
It doesn’t matter how the files disappeared — a device that won’t turn on, a crash, a spill or something deleted by mistake. Bring it in and we’ll do whatever it takes to get your photos, documents and memories back in your hands.
Won’t Turn On
Press the power button and nothing happens? Before you give up on your files, bring it to us — we revive the device and get your data back.
Won’t Boot / Stuck on Logo
Frozen on the logo, spinning forever or looping on restart? Your files are usually still there — we get in and bring them back.
Crashed / Blue Screen
Sudden crash, blue screen or it just won’t load Windows or macOS? We rescue your photos, documents and everything that matters.
Liquid / Water Damage
Spilled a drink or dropped it in water? Act fast — bring it straight in and we’ll do everything we can to recover your data.
Dropped / Physical Damage
Knocked, dropped or won’t read after a fall? We assess the damage and recover the files you thought were gone for good.
Deleted / Formatted by Mistake
Wiped the wrong folder, reset the device or formatted it by accident? Stop using it and bring it in — we can often bring deleted files back.
Files Corrupted / Won’t Open
Photos, documents or videos that suddenly won’t open or show as corrupted? We repair and recover what’s inside.
Phone, Tablet & Mac Data
Locked out, won’t switch on or the screen’s dead? We recover photos, messages and contacts from iPhone, Android, iPad and Mac.
USB, SD Card & External Drive
Memory card, USB stick or external drive not showing up or asking to be formatted? We recover the photos and files stored on it.
We recover data from any device
How It Works
Bring It In or Book
Call, WhatsApp, book online or pop into our Eastcote shop — just tell us what happened.
Free Diagnosis & Quote
We check what can be recovered and give you a clear, upfront price first. No data, no fee.
Get Your Data Back
We do whatever it takes to recover your files and hand them back to you — safely and privately.
Why Choose Subnet1?
- No data, no fee — you only pay if we recover it
- Free, no-obligation diagnosis first
- Any device — computer, laptop, Mac, phone or drive
- 100% private & confidential
- Emergency service when you can’t wait
- Over 19,000 happy customers, rated 4.9★
Data Recovery FAQs
Can you recover my data if the device won’t turn on?
Is it really “No Data, No Fee”?
How long does data recovery take?
Which devices can you recover data from?
Is my data kept private and confidential?
What should I do as soon as I lose data?
Need Your Data Back?
Bring your device in, call us or book online — we’ll start with a free diagnosis.
First, choose how you’d like to book — then we’ll show your form.
