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CALL OUT SERVICE · EASTCOTE & PINNER

Computer Trouble? We Come to Your Door

A malfunctioning computer, laptop or Apple Mac is a real headache — so let us come to you. Our skilled technicians repair your device on-site at your home or office whenever possible, and if it needs the workshop we pick it up free, fix it and bring it back. Fast, friendly and fully local to Eastcote & Pinner.

Subnet1 technician on a call-out visit repairing a device in Eastcote

What we do at your door

  • On-site diagnosis & repair, home or office
  • Free pick-up if it needs the workshop
  • Delivery back & setup at your property
  • Homes & small businesses welcome
  • All major brands — hardware & software
4.9
Google Rating (438)
19,000+
Happy Customers
At Your Door
On-Site Service
Free
Pick-Up Service
BOOK ONLINE

Book Your Call-Out

We come to you across Eastcote & Pinner — fill in a few details and we’ll get straight back to you to arrange your visit.

HOW WE CAN HELP

Our Call-Out Services

Professional computer and laptop repair right at your doorstep — with clear, upfront pricing and no hidden costs.

Technician repairing a computer on-site at a customer's home

On-Site Repairs

Our skilled technicians come to your home or office to diagnose and repair your device on-site whenever possible — a competitive £80 per hour.

Fully equipped Subnet1 repair workshop in Eastcote

Off-Site Repairs

If it needs more than we can do on-site, we take it to our fully equipped Eastcote workshop, carry out the repair and deliver it back to you.

Free device pick-up from a customer's home or office

Free Pick-Up

No need to worry about transporting your device — we collect it from your home or office free of charge for your convenience.

Repaired device delivered back to the customer

Delivery Back

Once your device is repaired we can deliver it back to you, clean, tested and ready to use, for a flat £20.

Technician setting up a PC at a customer's property

Setup at Home

Want it plugged back in and working exactly as before? We’ll set your PC up at your property for an additional £50.

On-site IT support for homes and small businesses

Homes & Businesses

From a single home laptop to a row of office computers, we cover Eastcote, Pinner and the surrounding areas.

TRANSPARENT PRICING

Clear Pricing, No Surprises

You always know what to expect — an hourly on-site rate plus simple, fixed fees for pick-up, delivery and setup.

£80/hr
On-Site Repair
FREE
Pick-Up From You
£20
Delivery Back
£50
Home Setup
SIMPLE & EASY

How It Works

1

Contact Us

Call, WhatsApp or book online to arrange a visit from one of our technicians at a time that suits you.

2

On-Site Diagnosis & Repair

We diagnose the problem at your door and fix it there and then when possible. If not, we pick it up free for the workshop.

3

Delivery & Setup

We return your repaired device and, if you like, set it all back up and running at your property.

Why Choose Subnet1?

  • Expert technicians across a wide range of devices & faults
  • We come to you — no need to leave home or the office
  • Transparent pricing with no hidden costs
  • Free pick-up if your device needs the workshop
  • Local, friendly service across Eastcote & Pinner
  • Over 19,000 happy customers, rated 4.9★ on Google
R
Ravi P.2 weeks ago
★★★★★
Booked a call-out and the technician turned up on time, fixed my PC at the kitchen table and set it all back up. No need to unplug everything and lug it to a shop — brilliant.
S
Sophie D.1 month ago
★★★★★
Our office computer died and they came out the same day, took it away to fix and delivered it back working. Saved us so much hassle.
T
Tom H.3 weeks ago
★★★★★
Friendly, honest and clear about the price up front. On-site repair done in under an hour. Highly recommend.
GOOD TO KNOW

Call Out Service FAQs

Do you really come to my home or office?
Yes. Our call-out service brings a technician to your door across Eastcote, Pinner and the surrounding areas. We diagnose and, whenever possible, repair your device on-site so you don’t have to go anywhere.
How much does a call-out cost?
On-site repairs are charged at £80 per hour. Pick-up from your home or office is free, delivery back is a flat £20, and setting your PC back up at your property is £50. Clear, upfront pricing with no hidden costs.
What if it can’t be fixed at my door?
If your device needs more extensive work, we collect it free of charge, repair it in our fully equipped workshop and deliver it back to you — clean, tested and ready to use.
Which areas do you cover?
Eastcote, Pinner and the surrounding areas. Give us a call on 020 8866 4644 and we’ll confirm we can reach your postcode.
What devices can you repair?
Computers, laptops and Apple Macs, plus most everyday devices. From removing viruses to changing laptop screens, we handle 99% of hardware and software problems.
How do I book a call-out?
Call us on 020 8866 4644, message us on WhatsApp, or click “Book a Call-Out” and choose a time. We’ll come to you.

Need a Technician at Your Door?

Book a call-out visit, call us or message on WhatsApp — we’ll come to you across Eastcote & Pinner.

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